Tag Archives: andrew manshel

The Only Thing We Have to Fear Is … What Exactly?

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Tympanum of Conques, France – the damned

The bedrock principle of restoring public space is making people feel safe there. Visitors will only return to a downtown or park if they perceive it to be safe (and, of course, it must actually be safe!). The principal reason people avoided Bryant Park before 1990 was because they were afraid to go there. But why did they feel unsafe? What makes people afraid to spend time in certain places? I suggest that what makes people afraid to be in certain public spaces is a feeling of being unable to predict how other people they see in the space are going to behave, which makes them concerned for their physical safety. When people go outside of places where they feel they are in control, they look for certain markers that communicate to them that the other people they encounter in the space will behave in ways that they expect – and make them feel more certain that they will not be physically threatened.

People feel safe with what they know and people they know. If they don’t personally know the people they are going to encounter, they sense that people who have traits that are as much like theirs as possible are going to behave towards them in ways that they can anticipate. In prehistoric times, perhaps, one had circles of trust: your family and then your tribe were much less likely to pose a physical threat to you then those outside your tribe. Maybe in that environment, we developed carefully honed sensitivities about the cues that told us who was a threat and who wasn’t. As a result, we are suspicious of difference. Sameness generates feelings of predictability and therefore safety. Continue reading

Delivering Compassion to the Homeless

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Hennepin Avenue, Minneapolis

Hennepin Avenue in downtown Minneapolis has a lot going for it. Its anchor institution is the Hennepin Theatre Trust, which runs three of the historic theaters on the street. It also has a number of dining and hospitality options. There are some wonderful facades of early twentieth century structures. It is also a block from the Nicollet Mall, one of the first urban revitalization/pedestrianization projects of which I am aware. Construction on a rebuilding of the Mall is in the completion phase. The city’s Department of Public Works is now in the planning stages for a similar reconstruction of Hennepin.

On a recent visit to the Twin Cities at the invitation of the Trust I learned that the perception of safety in Downtown Minneapolis and specifically on Hennepin is poor. A good deal of this negative perception seems to be driven by a sense that the street is “overwhelmed” by homeless individuals, clients of local social service providers, occupying the public spaces of the street. In fact, an attendant at a parking lot in the neighborhood told me that working there was “bad” and that he was often required to break up fights that take place on the sidewalk adjacent to the lot. Continue reading

Housing Market Myths and Truths

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The Moda development on Parsons Blvd in Jamaica. A model of mixed-income housing — with a 50/30/20 affordable housing mix. 20% of the units are low-income and 30 % are market rate.

The New York Times recently reported that the Federal Low Income Housing Tax Credit Program (LIHTC) has promoted rather than reduced the racial and economic segregation of housing. (https://www.nytimes.com/2017/07/02/us/federal-housing-assistance-urban-racial-divides.html.) This should not come as a surprise to anyone familiar with the program’s requirements. There are programs and incentives that increase diversity– but the LIHTC does the opposite by design! It subsidizes only housing for very low-income people, and incentivizes the construction of housing in low-income areas. The LIHTC program by its structure produces economic and racial segregation.

The idea behind the program is to spur housing production for the most economically distressed by requiring that the income requirements for residents be set at a very low cap on family income. In order to provide a preference to low-income people, it also gives increased benefits for housing built in neighborhoods that already house low-income families. This produces the effect of segregating those with the lowest incomes both by building and by neighborhood. Continue reading

The Fountains of Andalusia

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The Alhambra and the Generalife, Granada, Spain

One principle that I’ve tried to communicate with this blog is that the temptation to begin the revitalization of public spaces and downtowns through major capital expenditures is one that is well avoided. I’ve also tried to stress at the same time that there are no hard and fast rules to successful placemaking; and that flexibility and balance are at the center of creating and maintaining great public places. The interplay of these ideas was brought home to me during a recent ten-day trip to Andalusia, Toledo and Madrid where I experienced a number of public space practices that impressed me with their effectiveness.

The presence of water and fountains in parks and on streets has a delightful positive impact on making places more inviting. People love running water. You can put a water feature in the most barren and under-programmed plaza, and it can make that place draw people – despite all the space’s other limitations. Kids like to play in them. Even adults like to throw off their shoes and socks and put their feet in them. In hot places like southern Spain, fountains provide cool. Fountains have a similar effect to plants – they are a visual and aural cue that a place is under social control. In order for the water feature to work someone must be taking care of it: keeping it clean, keeping the pumps running. Continue reading

Putting Out in Public Space

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Thomas Hart Benton, Instruments of Power from America Today, 1930–31 / The Metropolitan Museum of Art, New York

Providing a great experience to visitors to public spaces is something we know that Disney gets for its parks. It’s also essential to the hotel business. Even museums and other cultural institutions are focused today on being responsive to visitor needs – to providing great customer service. They do this because the visitor experience is essential to generating repeat visits and building brand loyalty. At not-for-profit institutions treating visitors well is also part of their development strategy – happy visitors are more likely to become future donors.

In the world of public space management we don’t talk much about the visitor experience – but we should. Most public spaces are operated by government agencies, and the incentive systems of government bureaucracies are oriented towards different goals – minimizing costs, preventing graft and corruption, minimizing risk and avoiding political problems (analogous in some ways to good consumer relations, but not exactly the same thing). Those goals can often be in conflict with providing park visitors with a positive time. Perhaps those of us in downtown revitalization and public space management ought to think a little more about how the individual visitor is treated in our spaces. Continue reading

Real Community Leadership

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Bill Briggs

Bill Briggs founded and ran a program in southeast Queens called Youth and Tennis. For decades the program has taught young people in the public schools to play tennis and provided lessons to community kids for low or no fee. Bill was quiet and hardworking – dedicated to his kids and his sport. He didn’t draw a lot of attention to himself. He ran the program with very minimal resources – but had a tremendous impact on the lives of the community’s young people. Bill and I became very close friends over the years. Last year, when I found myself with plenty of time on my hands, I drove out to Roy Wilkins Park in St. Albans, Queens every few weeks to hit with Bill. He worked me HARD. We’d hit for a couple of hours and then go for drink or a meal. I called him after our last workout last spring and didn’t get a return call. I emailed him. I texted him. I didn’t hear anything back. I reached out to some mutual friends over the summer to try to find out what was up – and was told that Bill wasn’t well, and didn’t want to see anybody. I asked after him every couple of months and the situation didn’t change. I learned over the weekend from another wonderful community leader, my good friend Archie Spigner, that Bill passed away on last Sunday. Continue reading

People Like/Love Grass

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Childe Hassam; Nurses in the Park; Harvard

Early on I learned that when people said to me that Bryant Park looked great, what they actually meant was “Wow, the lawn is really green.” I even got a letter once from the managing editor of the New York Times complimenting us on how good the lawn looked, and asking if I would come out to Long Island to give him a hand with his yard. There is no getting around that nothing communicates to folks that a public space is well-managed and under social control better than a verdant, well-kept lawn. It may be high maintenance and not ecologically correct, but it is what is. People want to look at, sit on, play on and LIE on a beautiful carpet of grass. And getting to a great lawn isn’t easy. At the same time, keeping people off the grass sends exactly the wrong message – you want the lawn to be open to use as often as possible. This signals that the space is somewhere that people are invited in and welcome to use. Continue reading

Buying the Dogs

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The Borough Office Building, formerly occupied by a title company, and now owned by Greater Jamaica Development Corporation.

An important, but underutilized, tool in the economic development kit is being the buyer of last resort for distressed property. This strategy isn’t frequently used because it requires equity capital (which many/most NGO’s don’t have) and carries the risks inherent in carrying debt and managing property. But it can be incredibly powerful. By purchasing (or long-term leasing), improving and repositioning an abandoned or derelict real asset, not only are the negative externalities associated with that parcel removed from the neighborhood and the market, but the purchaser now has an ownership stake in the community it is working to improve and will have the potential to reap some economic benefit from the success of its efforts. In addition, ownership of key sites gives the local development entity the power to influence what gets developed on the site. In my experience, this is one of the more potent forms of “nudge” to the local market that a not-for-profit can exercise in advocating for neighborhood improvement.

Community development organizations tend to shy away from the risks associated with property ownership. I’m not aware of any business improvement districts, for example, that actually own any property. But I would argue that this is a form of downtown revitalization that ought to be seriously be considered by more of the professionals who are working on downtown improvement. Continue reading

Jamaica Update – Not According to Plan

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Jamaica Transit Center Master Plan Rendering: Fox & Fowle — what’s not going to happen

In the last week, I’ve had a couple of occasions to visit Jamaica and was delighted to see progress on a number of fronts. What was most interesting to me was while there is not much happening on the sites we at Greater Jamaica Development Corporation (GJDC) assembled over fifteen years and sold in 2015, there is significant activity on other projects. The conclusion that I draw from this is that what we did to improve the perception of the Downtown through placemaking had more of an impact on its revitalization than our site development projects.

Also, I recently became aware of twenty-minute film about the changes in Jamaica over the last fifty years which can be found here: https://www.youtube.com/watch?v=FJP0BzmG90I&feature=youtu.be. The film is a nostalgic look at the businesses that were lost from the Downtown from the 60’s through the ‘80’s and the deteriorated conditions Downtown. A good deal of effort was put into this video and I enjoyed watching it. It contains lots of material that was new to me. The film was apparently made by a community member.  In the end it raises concerns about possible gentrification brought on by the more recent changes in Jamaica.   Continue reading

Improving Suburban Downtowns

IMG_0596The Village of Larchmont has two downtowns. One is focused around the commuter train station and the other along a six lane state road. Last week, working with my colleague, David Milder of DANTH (http://www.ndavidmilder.com/), I was asked to make a presentation about improving the downtowns to a group of local residents. The group was engaged and thoughtful. The talk was as much about improving the experience of living in this highly regarded commuter suburb (where the quality-of-life is already quite high). The catalyst for our being asked to present the talk was the number of empty storefronts along the main shopping streets. The link to our presentation is here: Larchmont Power Point

The commercial center at the transportation hub has excellent “bones.” It was interesting to think about and attempt to analyze why it has the number of empty stores that it does. What struck us in walking around was how many cars and how few people we saw on a Saturday. The downtown has a number of municipal lots and quite a bit of curbside parking. Both are unmetered and have a two-hour limit. While most of the spaces were full, there were enough empty ones to be able to say that anyone coming to the downtown could reasonably find a space. But where were the people? Continue reading